“While poorly implemented links can cause minor annoyances for users, improper interactive links can often lead to a loss of users. That’s why, if you have interactive links on a website or application, it helps to include detailed context. This avoids incorrect actions being triggered or users second-guessing themselves and needing support. You can achieve this through what I call “invisible hand-holding”. It’s not as aggressive as having forced tutorials or treating your customers like idiots, but still provides them with a sense of guidance.” by Bradley Taunt.
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“While poorly implemented links can cause minor annoyances for users, improper interactive links can often lead to a loss of users.
That’s why, if you have interactive links on a website or application, it helps to include detailed context. This avoids incorrect actions being triggered or users second-guessing themselves and needing support. You can achieve this through what I call “invisible hand-holding”. It’s not as aggressive as having forced tutorials or treating your customers like idiots, but still provides them with a sense of guidance.” by Bradley Taunt.
Andre Franca
1 min read